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Showing posts from August, 2019

CREATING SALON STRATEGY AND POLICIES

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When it comes to building a salon manual, we sometimes forget how important it is , the thing is, we need to translate what is that we have in our heads to the people working with us or the team we want to build because we need them to work with our vision. Building a manual for your salon business enables you to  stay consistent and what this does sometimes is that irrespective of where your business is located, people still sort you out because they know exactly the quality of service they’ll be getting. Let me take you through what some salon policies may look like. NEW CUSTOMERS POLICY: what are those things you’ve put in place for your new customers? It is not about creating lots of advertisements both online and offline, when these customers eventually show up, what are those extraordinary things they get to enjoy to ensure they come again and keep coming. They may just be simple things but sometimes customers do not take them for granted. For instance, you can state it cle